About us

Review My Room – We get you reviews, you get reservations!

The internet has turned the hospitality industry on its’ head. Hotels used to rely on walk-ins and rest stop coupons. Now guests book accommodation online and use review sites in their decision making. Booking websites and online review sites make hotel owners more dependant on the digital space for survival. Review My Room understands these dynamics and strive to help hotel owners understand and navigate the space to increase occupancy and profits.

Our founder

Review My Room was developed through the eye of a hotel owner.  Nadia Alarakhia, founder of Review My Room grew up in the hospitality industry. Her parents and several family members have owned and operated hotels for almost 40 years. Watching her parents run a hotel with minimal staff while raising two small children, Nadia saw how much hard work is required to run a successful hotel.

Coming from a younger generation that grew up with the internet, she looked to develop a tool to help other hotel owners, like her parents, navigate the online space and succeed. Seeing the hard work of her parents threatened by online reviews and their negative impact on revenue and bookings, inspired her to create Review My Room.

The digital revolution has disrupted in the hospitality industry. Nadia understands first hand what factors create success in hotels. The most important is reputation management. The bookings of any future guests are highly dependent on a hotel’s online reputation. Review My Room is an automated tool that makes it easy to manage your hotel review responses, online reputation and improve your ranking leaving you to focus on running and operating your hotel.

Our proprietary tool It seamlessly guides positive reviews to Tripadvisor and Google in two simple clicks.

Want to know how you can make reviews=revenue? Let’s talk! Let me show you how Review My Room can start working for you today!

What we do best

Return Guests

Return Guests

We help our clients to create a home away from home for their guests.  Our hotel management services send customized emails that prompt hotel specific feedback at check out to help hotel owners better understand their guest’s experience. When you know what’s working, it’s easier to recreate experiences that keep guests coming back.

Navigating the Online Space

Navigating the Online Space

The evolution of public reviews sites has changed the hotel industry. Our hotel reputation management services give you the tools to take back control of your online reputation. Review My Room monitors and responds to all online reviews leaving you worry free to focus on running your hotel.  

Increased Bookings

Increased Bookings

Your online reputation is the most important factor in the success of your hotel. Review my Room is an expert in understanding this complex world. Our hotel management review service is designed specifically to build your online reputation and increase your bookings. Positive reviews speak to your hotel’s reputation and help to build online trust with other travellers.

Client Focused and Responsive

Client Focused and Responsive

We’ve designed our hotel management platform with the client in mind. With expertly timed emails that are uploaded automatically giving you the power to respond quickly. Our software prompts your guests to share their experience with others.

Our services

Hotel Review Management

Integrated into the top three review sites, our tool makes it simple for guests to leave a positive review while filtering out negative feedback sent to your hotel GM.

Hotel Review Responses

We monitor across industry-leading review sites including Tripadvisor, Booking.com, Google and Expedia with custom responses to all reviews within 24 hours.

Hotel Reputation Management

Take back control of your online reputation with increased positive reviews, real-time reports and human responses to negative feedback.

Hotel Reputation Management Software

Easy integration into your front desk operations with analytics that shows daily reports that help you track staff compliance, emails sent and the response from guests in real time.

Request a demo

Take control of your online reputation today!

More consistent 5 star reviews on public sites

20-40% increase in reviews within 3 months

At least 10% higher occupancy than competitors in the same class tier

Free guide

Join our newsletter

Sign up for our newsletter and receive this free guide. Plus stay up to date with latest news.