The recent pandemic has shifted the consumer mindset when it comes to travel. People have a heightened sensitivity around cleanliness and safety, and some have not yet adapted to the operational [...]
Handling the Negativity of travel during COVID-19 Sept 29, 2020 By: Nadia Alarakhia, CEO Review My Room “The staff had absolutely no regard for safety precautions, no one was [...]
After weeks of perilous uncertainty, reopening has finally become a reality for hundreds of hotels and resorts across the country. Now more than ever, potential guests will be most wary [...]
With Memorial Day on the horizon, many hotel owners are wondering what the new face of travel will look like, post COVID. With a number of states loosening lockdown restrictions, many [...]
As the Coronavirus continues its rampage around the globe, hoteliers are left wondering how best to handle this highly unique crisis. And although states like Georgia, Oklahoma and Alaska [...]
There is no doubt that unprecedented times call for unprecedented measures. The travel industry has been hit harder than most and accounts for 15.8 million jobs in the United States. Small [...]
“The impact to our industry is already more severe than anything we’ve seen before, including September 11 and the great recession of 2008 combined,” American Hotel & Lodging Association CEO [...]
The WHO has officially classified Covid-19 a global pandemic – with one of its many victims being the tourism industry. And with so much uncertainty on the horizon, thousands of people have [...]
Your guests are your best advocates! Advocacy marketing- The new “word of mouth” Word of mouth marketing still remains the most credible form of advertising among consumers. Advocacy marketing [...]
Put yourself in the shoes of a potential paying guest. What would you be looking for in a hotel? Location? Cleanliness? Heated pool? Think about it, when was the last time you booked a room [...]