Increase the quality and quantity of your online reviews
Our hotel review management tool manages your hotels’ reputation with post-check out review engagement and strategic tracking. Review My Room helps increase the quality & quantity of your online reviews on top review sites such as Tripadvisor, Google and Facebook
Hotel Review Management
At checkout, Review My Room sends your guests a hotel branded email to encourage happy guests to leave a positive review and prompt unhappy guests to provide private feedback. We help you increase positive reviews online. More positive reviews lead to higher occupancy rates, increased revenue and improved ranking.
Consistent 5 star reviews
Each guest is prompted to share their experience on Tripadvisor, Google and Facebook. Positive reviews on these sites are more likely to be seen by future guests booking their next trip.
Intercept negative reviews
You can’t please everyone all the time, but don’t let one negative review jeopardize your reputation. Our hotel review management system directs negative feedback to your GM. A quick response helps guests feel heard and less likely to turn to the internet to post their dissatisfaction.
Increase your bookings
When booking a hotel travellers are more likely to book rooms based on review scores than on pricing. Positive reviews left by previous guest showcase the best your hotel has to offer. Raise your hotel ranking and increase your bookings by managing your hotel reviews.
How it works
Our hotel review management tool integrates into your existing check-in process. No extra steps or software updates required, we make it easy for your staff to collect guest information. Every guest receives a perfectly timed email at checkout with targeted questions and prompts. Guests can post their positive review directly to Tripadvisor, Google or Facebook.
We help boost your online ranking:
- More positive reviews online
- Customized hotel branded email
- Easy guest data collection
- Quick integration with public review sites
- Easy to use tool
Key statistics
When planning a vacation, today’s modern traveller searches the internet when booking accommodation. Deciding on which hotel to book, comes down to which has better online reviews.
Of travellers worldwide say that online reviews impact their booking decisions
– Tripadvisor
Trust online reviews as much as personal recommendations
– Search Engine Land
Form an opinion from reading between one and six online reviews
– Local Consumer Review
All the features you need
Perfect for your business
Gives every guest the opportunity to leave a positive review
Prompts guests who did not enjoy their stay to provide feedback directly to the hotel
Integrates with Tripadvisor, Google and Facebook
Hotel branded forms and emails
Guest data upload for easy data collection
Hotels who rely on Review My Room
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Review My Room has helped us take control of our online reputation. We are consistently getting more positive reviews online and all of our reviews are responded to within 24 hours. I would recommend Review My Room to any hotel looking to improve their reviews.Super 8 Downtown Memphis, Memphis TN
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Review My Room has been an integral partner in our hotel’s reputation management. Their hands-on approach ensures that our reviews are answered in a timely manner and weekly communication ensures that we are maximizing the review collection platform. Thank you Review My Room!Econo Lodge, Toronto, ON
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Our hotel has benefited from the many services Review My Room offers. Specifically, the hotel review management tool helps us attain a plethora of online reviews and repeat guests. Thank you Review My Room!Travelodge Lakeland, Lakeland, FL
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Review My Room has been an integral partner with our hotel’s reviews. Their responsive service and attention to detail gives us a sense of satisfaction that our hotel’s reputation is a high priority. I would recommend Review My Room to any hotel whose reviews need more attention.Days Inn Gatlinburg on the River, Gatlinburg, TN
Success stories
Travelodge – Lakeland, FL
Review My Room was able to allow the hotel to work through their renovations and property transitions without a significant impact on their online reputation.