Increase the quality and quantity of your online reviews

Our hotel review management tool manages your hotels’ reputation with post-check out review engagement and strategic tracking. Review My Room helps increase the quality & quantity of your online reviews on top review sites such as Tripadvisor, Google and Facebook

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Hotel Review Management

At checkout, Review My Room sends your guests a hotel branded email to encourage happy guests to leave a positive review and prompt unhappy guests to provide private feedback. We help you increase positive reviews online. More positive reviews lead to higher occupancy rates, increased revenue and improved ranking.

Consistent 5 star reviews

Each guest is prompted to share their experience on Tripadvisor, Google and Facebook. Positive reviews on these sites are more likely to be seen by future guests booking their next trip.

Intercept negative reviews

You can’t please everyone all the time, but don’t let one negative review jeopardize your reputation. Our hotel review management system directs negative feedback to your GM. A quick response helps guests feel heard and less likely to turn to the internet to post their dissatisfaction.

Increase your bookings

When booking a hotel travellers are more likely to book rooms based on review scores than on pricing. Positive reviews left by previous guest showcase the best your hotel has to offer. Raise your hotel ranking and increase your bookings by managing your hotel reviews.

How it works

Our hotel review management tool integrates into your existing check-in process. No extra steps or software updates required, we make it easy for your staff to collect guest information. Every guest receives a perfectly timed email at checkout with targeted questions and prompts. Guests can post their positive review directly to Tripadvisor, Google or Facebook.

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We help boost your online ranking:

More positive reviews online
Customized hotel branded email
Easy guest data collection
Quick integration with public review sites
Easy to use tool

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Key statistics

When planning a vacation, today’s modern traveller searches the internet when booking accommodation. Deciding on which hotel to book, comes down to which has better online reviews.

93%

Of travellers worldwide say that online reviews impact their booking decisions
– Tripadvisor

84%

Trust online reviews as much as personal recommendations
– Search Engine Land

68%

Form an opinion from reading between one and six online reviews
– Local Consumer Review

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All the features you need

Perfect for your business

Gives every guest the opportunity to leave a positive review

Prompts guests who did not enjoy their stay to provide feedback directly to the hotel

Integrates with Tripadvisor, Google and Facebook

Hotel branded forms and emails

Guest data upload for easy data collection

Hotels who rely on Review My Room

Review My Room has helped us take control of our online reputation. We are consistently getting more positive reviews online and all of our reviews are responded to within 24 hours. I would recommend Review My Room to any hotel looking to improve their reviews.

Hetal Bhakta Super 8 Downtown Memphis, Memphis TN
Review My Room has been an integral partner in our hotel’s reputation management. Their hands-on approach ensures that our reviews are answered in a timely manner and weekly communication ensures that we are maximizing the review collection platform. Thank you Review My Room!

Jacob Muyuboke Econo Lodge, Toronto, ON
Our hotel has benefited from the many services Review My Room offers. Specifically, the hotel review management tool helps us attain a plethora of online reviews and repeat guests. Thank you Review My Room!

Amin Mitha Travelodge Lakeland, Lakeland, FL
Review My Room has been an integral partner with our hotel’s reviews. Their responsive service and attention to detail gives us a sense of satisfaction that our hotel’s reputation is a high priority. I would recommend Review My Room to any hotel whose reviews need more attention.

Tyler Jordan Days Inn Gatlinburg on the River, Gatlinburg, TN

Success stories

Travelodge – Lakeland, FL

Review My Room was able to allow the hotel to work through their renovations and property transitions without a significant impact on their online reputation.

View case study